Postage
We post to the UK and most items internationally. Read below for further information
For UK orders:
For orders outside of the UK
ALL PRICES ON THE WEBSITE ARE IN POUND STERLING (GBP)
For UK orders:
We combine postage costs wherever possible, however as we work with many different artists, each artist will make and send gifts directly from their studio / place of work. This means for example if you order a concrete ornament, a footprint necklace and a candle, you will be charged three lots of postage as each of these items will need to be sent individually.
Special Delivery is available, but you must check with us first for urgent orders, or items needed before shown on our Waiting Times page.
If you order more than one item from the same artist, then we will combine postage, but please read below for clarification.
- If you are ordering items from our own collections that are either made or kept in stock here (all marked in purple in the box below), then the website will work out the cost of posting based on the weight, so this is quite accurate.
- If you are ordering more than one item from the same artist working away from here (for example six candles, or two pieces of footprint jewellery. These are marked in blue on the table below) then the website will initially charge you for each item. Please note that we will refund the difference asap! Sometimes we are able to do this instantly, but other times we need to calculate the actual cost which takes some time. Either way, you will receive a refund for the difference just as soon as we possibly can.
Special Delivery is available, but you must check with us first for urgent orders, or items needed before shown on our Waiting Times page.
For orders outside of the UK
ALL PRICES ON THE WEBSITE ARE IN POUND STERLING (GBP)
Please check the description carefully of each individual item if you are ordering from outside of the UK, as not all of the artists working with us ship abroad. See table below for further guidance. Please contact us first before placing your order for further clarification.
It is important to mention, if you are ordering from overseas then you will be liable for all taxes, customs duties, levies, imports and other charges imposed by regulatory bodies, as we of course have no control over these.
Please also note that standard airmail takes about 3-4 business days to Europe and up to 10 working days elsewhere (longer at busy periods such as Christmas). Post is more liable to get held up when travelling abroad and has been known to take about a month in rare cases. We unfortunately have no control over this once posted.
You can check our waiting times here which detail despatch times only, so you need to add the above to the waiting times shown.
It is important to mention, if you are ordering from overseas then you will be liable for all taxes, customs duties, levies, imports and other charges imposed by regulatory bodies, as we of course have no control over these.
Please also note that standard airmail takes about 3-4 business days to Europe and up to 10 working days elsewhere (longer at busy periods such as Christmas). Post is more liable to get held up when travelling abroad and has been known to take about a month in rare cases. We unfortunately have no control over this once posted.
You can check our waiting times here which detail despatch times only, so you need to add the above to the waiting times shown.
| Gift section |
Ship abroad? |
| Albums / Books | Yes |
| Angel Balloons |
Yes |
| Angel Figurines | Yes |
| Baubles | Yes |
| Candles - by Martina | Yes - please contact us for larger & hurricaine candles before ordering from abroad |
| Cards - Handcrafted | Yes |
| Cards - Original Artwork | Yes |
| Crystals - By Kirit | Yes |
| Garden Ornaments - By Tony | No - Tony will ship to the UK & Ireland, but will not ship elsewhere |
| Jewellery - Cremation - By Brad & Michelle |
Yes |
| Jewellery - Pure Silver Footprint, Tiny Tags, Butterfly & Baby Bean - By Allison |
Yes |
| Jewellery - Rice Charm Name on a Grain | Yes |
| Keepsake Boxes - Satin Lined | Yes |
| Keepsake Boxes & Frames - Wooden - By Ruth | Yes, but you must contact us for a quote for outside of UK mainland before ordering |
| Metal & Corian sheets / plaques by Mike | Yes |
| Name a Rose and Star Deluxe Packs | Yes - options and prices on individual items |